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Contact us

You can contact us via messenger by clicking on the "Send us a message" button or if you are on a mobile device, the messenger icon at the bottom of your screen.



For general enquiries and to send us your hair journey stories or before and after photographs, please email us at:

For retailer and sales enquiries please email us at:

To contact our customer service department, please email us at:

If you have a hair loss related question, please email our consultant at:



Freephone: 0800 772 0411


Terms and conditions


My Hair Secret (Preston & Fylde Ltd), 9 Ramsgate Road, Lytham St Annes, Lancashire, UK, FY8 3HH

My Hair Secret is a trading style of Preston & Fylde Ltd